Privacy Policy

Welcome to ChangeHero ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website changehero.cc and use our web development course services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number (optional)
• Payment information (processed securely through third-party payment processors)
• Account credentials

Non-Personal Information

• Browser type and version
• Device information
• IP address
• Pages visited and time spent on our website
• Referring website addresses

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our web development course services
• To process your enrollment and payments
• To send you course updates, materials, and support communications
• To respond to your inquiries and provide customer support
• To improve our website and course content
• To send promotional emails (with your consent)
• To comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., payment processors, email service providers).
• Legal Requirements: We may disclose information when required by law or to protect our rights, privacy, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure payment processing through certified providers
• Regular security assessments and updates
• Limited access to personal data by authorized personnel only

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services based on usage patterns
• Provide targeted advertising (with your consent)

You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing your data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data

To exercise any of these rights, please contact us at support@changehero.cc.

7. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.